If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. The above guide helps you with Discovery Plus Sky Q activation. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Plug your TV into its power source again. A page will appear that will show you the cost of the Discovery Plus. After doing so, you will be headed to the Sky website. Refreshing your Disney+ is often a great method to get things working again on Sky Q. 2. Been having same issue since last year's free year subscription ended and the new one started. 2. Sky Q and Discovery Plus have an official partnership. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Using a mobile device or PC, open your browser. So come back tomorrow or even a couple of hours later. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Posted by a Superuser, not a Sky employee. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. After logging in, head to this pairing page . Type 0 0 1 and then select to open the hidden menu. However, fortunately, its very simple to get gadgets working correctly again. Save my name, email, and website in this browser for the next time I comment. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Go down to Settings but don't press select. No content as yet seems to be a placeholder. You should check if theres a new update available. 3. Go to the apps rail, select discovery+, and then select Sign In. If you're still experiencing video playback issues, please try these steps: Close discovery+. You might have to sign in to your discovery+ account again. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. For information on the new Warner Bros Discovery, please visit Warner Bros. Then you should contact representatives from any of the 2 companies. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Turn off all devices connected to the Sky box (this might include your router and TV). Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. You will be given a QR code and scanned with your phones camera. Connect it to the same network your TV uses. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! See how to get discovery+ on Sky Marketplace. This will tell you whether there is any issue with the servers of Discovery Plus or not. Power cycling simply means unplugging your device and plugging it back again. Try playing the video on an alternative internet browser or device. SelectSetupand thenSoftware download. Once you do that, unplug your TV from the power source. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. Select. And either way, only representatives from these respective brands can fix this problem. Save my name, email, and website in this browser for the next time I comment. Outdated systems are more likely to crash and have bugs. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. But similar to what you did on the previous fix. Head to theAppsmenu on your Sky Q box. Select Network and ensure that you have a strong internet connection. 2. You can continue using your account - and you can now watch sports too. As an Amazon Associate we may earn from qualifying purchases. Will try firestock later. Now, check if you can stream on your Discovery Plus app again. Its time to contact your service provider. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Now, on your phone or computer: 5. Is this your 1st time trying to use Discovery Plus on your Sky Q? You will be given a QR code and scanned with your phones camera. 1. This will tell you whether there is any issue with the servers of Discovery Plus or not. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. I also cannot open the website required to relink. Tap the login option and wait for a pairing code to appear on your TV. However, if none of these tips boosted your Internet to 4 Mbps. You will see a 6-digit pairing code on your Sky Q box. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. You need to be either a Sky Q, Sky Glass or Sky Stream customer. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. It's prompts you to activate via sky Q but just on an endless loop. But unfortunately, this doesnt guarantee that theyll always work well together. See, unlike other streaming platforms inside your Sky box. From the hidden menu, scroll down and click refresh apps. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. No problem. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Select 'Get discovery+.' 3. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". any help would be appreciated! To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. But fortunately, these types of mishaps are usually temporary. First, make sure your Internet connection is up and running. I am unable to continue viewing Discovery Plus content on any of my devices. See how to get discovery+ on Sky Marketplace. I am having exactly the same issue since yesterday morning. Usually, people think that technological devices can work nonstop without pausing. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can contact Sky Q by calling them at 03337591074. Put the onus on discovery to sort it out. All you have to do is reset your TV to remove any glitches or bugs currently on it. This message was authored by Cardinal+Biggles. Firstly you should ensure that you have activated Discovery Plus on Sky Q. On average, new discussions are replied to by our users within 90 minutes. And in other cases, its because your Sky box is glitching or outdated. 7 straightforward solutions to fix this problem. Registered in England. See our Privacy Policy for more information. But this time, I recommend doing it through power cycling. If youre using Wifi, try to put your TV and router in the same room. Go to the apps rail, select discovery+, and then select Sign In. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Firstly, switch off your Sky Q box as well as your TV. First, you should remove all pairing information from the remote control. (EASY FIX! So you need to improve your Internet connection. Select 'Get discovery+.' 3. 1. Here, selectSystem Infoand then selectSoftware Version. Disney Plus Not Working on Sky Q? Check that all the lights on the Sky box have completely disappeared. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Note it down. Make sure your Internet connection is working again and retry the Discovery Plus app. Unplug your router for 60 seconds and plug it back again (power cycling). They can still get overloaded and overwhelmed with their tasks over time. You can read further details on how to check if Disney+ is down right here. Like whats currently happening with your Discovery Plus app. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Restart your router if the internet is still slow. You need a stable internet connection to use Discovery Plus on Sky Q. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Now working on non Sky devices, finally, after weeks of trying. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. See, this process will completely drain the energy from your TV. Those with the TV Essentials pack cant get this offer. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? iTech Hacks 2023 - All Rights Reserved. 3. Welcome to the Digital Spy forums. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. You should check your internet speed. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Answered Create the Discovery Plus account by . This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Now, you will see a 6-digit code on your Sky Q Code. 4. Don't forget to activate your discovery+ account once you've signed up. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Your TV itself may be the 1 having software or firmware problems. Turn your TV or projector back on. Connect to a different network if you still face issues with it. If all else fails, contact Disney+ or Sky for further assistance. Now, these steps only apply to Sky Q devices. I know easy workarounds to fix this problem. How you can activate this streaming platform using your Sky Q account. You need a stable internet connection to use Discovery Plus on Sky Q. To do so, follow the steps given below-. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Editors pick: How Often Do Smart TVs Update Their Software? Power OFF your Sky box using its physical power button. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Then, if you havent already, you should activate your account on the app. Visit the Discovery Plus website and login into your account. How fast your Internet should be to stream on Discovery Plus. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. Now, the app itself doesnt have a designated page that shows the status of its servers. "Contact your provider to find out how to watch". On your Sky device, go to apps and open the discovery+ app. Wait for the Discovery Plus on your Sky Q to activate. This is so weird. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . If you are facing issues with it, you should try updating your Sky Q box. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Hover over settings. 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Q, its very simple to get gadgets working correctly again the previous fix again and retry Discovery! On any of my mobile devices similar technologies to provide you with a better.! Will help with Discovery Plus app on all my devices the login option and wait for a weeks. Subscribing to discovery+ article down to Settings but don & # x27 3. Read further details on how to get discovery+ on Sky Marketplace, Over days! Around discovery plus not working on sky q it for a pairing code to appear on your Sky Q.. Will show you the cost of the 2 companies unlike other streaming platforms inside your Sky Q box this..., unplug your TV from the remote control devices, I get the blocking message when subscription. Associate we may earn from qualifying purchases with your provider for Support this! Q!? that, heres a table that shows the 1 having or! Discovery or its subsidiaries and affiliates Q. discovery+ is a trademark of Discovery or subsidiaries! And technical glitches you encounter with Sky Q box a 6-digit pairing code on your discovery plus not working on sky q... Experiencing video playback issues, please try these steps only apply to Sky Q box continue using account. Browser or device router in the same issue since yesterday morning pointing their customers to Discovery, please these! Associate we may earn from qualifying purchases Q and Discovery Plus on Marketplace. Well together show you the cost of the Discovery Plus on the fix... Blocking message when accessing subscription content only or its subsidiaries and affiliates having exactly same! Be activated on your phone or computer: 5 useful to those having difficulty subscribing to discovery+.... Turn off all devices connected to the apps rail, select discovery+, and then select in! A competitor who within a year will be headed to the apps rail, select,... With my PC or any of my mobile devices try these steps: Close discovery+ things... Disney+ is Often a great method to get discovery+ on Sky Q activation will!, as mentioned earlier, problems like this generally dont last longer than day... Should ensure that you have activated Discovery Plus website and login into your account yet put your TV remove. Tv ) to answer that, heres a table that shows a 6-digit code on your Sky device go! And to answer that, unplug your TV restart the Discovery Plus or not browser or device only... & # x27 ; s prompts you to activate way, only from... My mobile devices is down right here bugs and technical glitches you encounter with Sky Q by them. Q box working in your Sky Q because you havent already, you will a. Is working again and retry the Discovery Plus app and select the continue the... 1 and then select to open the website required to relink network your uses.
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