Hello,my pool specs-Gas line to pool is about 115 feet long from meter with 1.. Plus user-friendly indicator lights make system operation and monitoring a snapHeats up fast so no long waits. Increase or decrease the water flow rate. LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages I just turned my heat pump on a couple hours ago. If you would like do some troubleshooting with our tech support team, please call us at 727-823-5642. If you have any doubts, it makes sense to call an HVAC tech to check it out. Make sure you have an electrical meter that can read volts & amps & the appropriate tools to open up the machine. I'm coming to you guys because my normal pool maintenance company is at a loss. Thanks for pointing out how a pool pump might not operate if the swimming pool temperature is higher than the temperature on the pump. Any thoughts or assistance is greatly appreciated! Please call us at 727-823-5642 for assistance. Select either Pool or Spa mode. We come out with new videos every few days from my job sites, service calls, and the training shop! Please feel free to contact tech support at 727-456-7411 for further info. About Us | Contact Us | Privacy Policy| Cookie Policy| Terms of Use| Do Not Sell My Info. Fault Condition: LOW REFRIG Alarm:Refrigerant low pressure switch is open. Good morning. Note:Turn out power till component prior to attempting service either mend. Stop your hands press hair clear of the power blades to avoid injury. his pentair rep stated it was probably due to the ambient temp, which I understand, but my neighbor's Hayward Heat pump is heating just fine. Unit ON, and Set Temperature is above Actually, although Unit is not heating. If the heat pump is causing the breaker to trip, it usually happens right when the compressor tries to start. Replace Capacitor. It is best to do this while in front of the machine so that we can guide you through proper set up & operation of the heater. Do NOTattempt unlimited internal adjustments inside the heater. AquaCal /Autopilot Tech Support, I have a aqua cal heater.. the display is saying my water temp is 107 degrees but the pool water is actually very cold .. Is the compressor coming on? You will get much more visibility by. Improper plumbing valve system. Mangelhaft wiring. How can I test university with out the control. The pool/spa button may not be responding or you are connected/programmed to an external controller. Venturi atmosphere inlets are open. We've never lost flow to it once, then this is one early. It can seem like nothing is happening, especially if you're losing heat due to cold air and evaporation. Pool is not protected. Can you give me any recommendations (other then the obvious) to eliminate the error? If you would like to set up a service call, please call us at 727-823-5642. If you can provide the heat pump model number, we can give you the temp sensor part number. If the breaker is tripping at the same time the compressor is trying to start, there is most likely an issue inside the heater causing this situation. Checkout View Cart (0) View Saved Items (0) Toggle navigation. When it comes to the Pentair heater AGS error, there are a few things you can do. Page 4 ULTRATEMP MENU TREE QUICK START GUIDE 1. Check the contactor in the HP. If you are sure the unit has the correct voltage coming in (220V), but there are no lights, it could be a bad display. If you have a tester, this video shows you how to check it. Do NOTattempt in setting or service none counseling your dealer, professional pool or air conditioning contractor. If the air coming off the fan is noticeably colder than the outside that is a good sign. If I have to change the temperature sensor it would be necessary to have a broken plan of the pump, that I can locate the location of this probe and its reference to order it. If the capacitor is OK, the fan might be sticking. Please call us at 727-823-5642 and we will be happy to assist you. Please feel free to call us at 727-823-5642 with any further questions. Unit is forming ICE or Frost on the outer ventilation coil, usual at that bottom. Thank you for contacting us Donald! 2" plumbing . The Pentair Ultra Temp 120R heat-cool unit is perfect for owners of large swimming pools that want to extend their swimming season into colder seasons and make their warmer seasons more comfortable. That might solve the issue. If bad, replace thermistor. Its probably a bad water temperature sensor. Any new postings here are unlikely to be seen or responded to by other members. Corrective Action: Validate water circulation pump is on. Top Reasons for the Heat Pump Fan Not Spinning and their Solutions. It is not heating We have an Ultratemp 140 H/C Heat pump. You would need a technician to rectify this. Why Is My Heat Pump Blowing Hot Air. This pump uses an ozone-friendly refrigerant and has a 100% pure titanium heat exchanger that assures corrosion free performance for extra long life. Bad refrigerant low push switch. I have an older heat pump, aerotemp tempro 2000. But, and unit will none starts when which on/off switch is depressed, and and on light is does illumination. It is also possible that the breaker may be weak & cannot handle the compressor draw on start up. We may or may not be compensated for purchased you make as a result of our recommendation. Call Our Nationwide: 1-800-741-9956. Replaced the capacitor and both are running. Team your plumbed backwards. What do I do? If you would like to dig further into this issue, I would have you call AquaCal tech support at 727-456-7411. An LP code indicates the low pressure switch on the refrigerant circuit has opened. Thanks for another update. All of the ACSERVICETECH Playlists- https://www.youtube.com/channel/UCOZR-1IqsAer9wzlvFgb4mA/playlists?view_as=publicIf you want to support the ACSERVICETECH Channel and receive more HVAC content, check out www.Patreon.com/acservicetechACSERVICETECH is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.You can enter Amazon through this http://amzn.to/2aenwTqHere is a link to Refrigerant hoses with valves used in the videos http://amzn.to/2aBumVI Here is the Link for the Yellow Jacket Refrigerant Manifold Gauge Set used in the videos http://amzn.to/2aenwTqHere is a link to the UEI DL389 Multimeter used in the videos- http://amzn.to/2xAdaJfHere is the Link for the 4 Port Yellow Jacket Brute Manifold Gauges and hoses- http://amzn.to/2igsEj0Here is the link to the Appion Valve Core Removal Tool- http://amzn.to/2uYr8WLHere is the link to the Fieldpiece ST4 Dual Temp Meter- http://amzn.to/2wc1ME3Here is the Link to the Fieldpiece MR45 Recovery Machine- http://amzn.to/2xAOpN6Here is the Link to the Appion Red 3/8\" to 1/4\" Vacuum Hose- http://amzn.to/2gt3lWyHere is the link to the Yellow Jacket 1/4\" by 1/4\" heavy duty hose straight- http://amzn.to/2umtcodHere is the link to the CPS Vacuum Micron Gauge- http://amzn.to/2v1nM3OHere is a link to the Appion core removal and vacuum tool- http://amzn.to/2t5ogIbHere is the link to the Fieldpiece SDMN6 Dual Pressure Testing Manometer with Pump-http://amzn.to/2jyK5KaHere is a link for RectorSeal Bubble Gas Leak Detector http://amzn.to/2ckWACnHere is a link to the Air Acetylene Torch setup- http://amzn.to/2aQalsb Here is a link the Nitrogen Regulator http://amzn.to/2bXdR5fHere is a link to the Nitrogen Flow Meter http://amzn.to/2brvoBgHere is a link for the Supco Magnet Jumpers http://amzn.to/2gS4h6zHere is a link to the Digital Refrigerant Scale used in the videohttp://amzn.to/2b9oXYlHere is a link to the JB 6 CFM Vacuum Pump http://amzn.to/2nqbvo8Here is a link to the Supco Vacuum Micron Gauge http://amzn.to/2bH98bOHere is a link to the 1/4\" by 1/4\" female coupler from Supco - http://amzn.to/2kFrbU9Here is a link the Nitrogen Regulator http://amzn.to/2bXdR5fHere is a link to the Nitrogen Flow Meter http://amzn.to/2brvoBgHere is a link to the General Tools digital Psychrometer http://amzn.to/2cSHsi1Here is a link to the Amprobe Digital Psychrometer http://amzn.to/2d7cGkWHere is a link to the Fieldpiece SDP2 Digital Psychrometer- http://amzn.to/2nniMVRHere is the UEI Digital Manometer used in the videos http://amzn.to/2c1XkiTHere is the link for the Ratcheting Service Wrench http://amzn.to/2dGV4NhHere is a link to the Appion G5 Twin Recovery Pump http://amzn.to/2dGSEyr Here is a link to the Malco Sheet metal scribe- http://amzn.to/2qCwu9DHere is a link to the Wiss Right Tin Snips- http://amzn.to/2rGnBvXHere is a link to the Wiss Bulldog snips- http://amzn.to/2rd1Dz5Here is a link to the Malco 90 Degree Right Hand Vertical Snips- http://amzn.to/2qHHpu4Here is a link to the Malco 90 Degree Left Hand Vertical Snips- http://amzn.to/2qHF564Here is a link to the Wiss 12\" Folding Tool/Breaker Bar- http://amzn.to/2qD3LxiHere is a link to the Wiss Hand Seamers- http://amzn.to/2dRk83vHere is the link for the Irwin Wire Stripper/Cutter/Crimper http://amzn.to/2dGTj2VHere is the link to the Stanley 6 in 1 Screwdriver http://amzn.to/2q2SAheThank You, ACSERVICETECH This cooling is obstructed, low air flow. Hello, my heater pump was showing FLO. If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. Pool is none getting up to temperature. The screen isnt powering on either. Thanks UltraTemp High Performance Pool Heat Pump - TradeGrade. Product information . Pentair ultratemp heat pumps will automatically heat your pool to your desired temperature so you can swim in comfort. The condition of your heat pump, your budget and whether you plan to sell your home or stay are all factors. Was there a fix for this issue? Thanks again Please contact our customer support department at 727-823-5642 so we can schedule one for you. Unit cycles on and switched, i.e. Only the current pool temp showing. If not, turn them on. Replace Protective. Others Possibilities. Any guidance on this issue? No numbers or information is displayed. Incorrectly wiring. 2. Ensure air temperature is above 50. redesigned fan; result in ultra-quiet operation. Hello , This is an inactive thread. You may also need to contact an electrician to verify the unit is getting power. If the fan wont start spinning and stay spinning with a little nudge, then either the motor or capacitor has failed. Plus make sure all diverse valves are get or in the proper positions to allow proper water flow through heat push. Improper plumbing valve settings. Pentair UT120R Heating & Cooling Unit. This error will not clear after. I have an aqua cal model tt120a-a ser# 1023945-f03. If the fan does not turn on immediately when you call for heat, the unit will show the FS error message after the compressor starts. There are other components that could cause you to not see any lights, I.E. my heater says flo but all my valves are set correctly, and filter and basket are both clean, where else could the issue be i only have 2 pipes, one goes in from filter the other comes out of heater to spa/pool and under normal op without using heater, water flows just as it should, i thought maybe it was connected to my salt generator and that the flow sensor was bad but after bypassing the sensor my salt generator shows flow is fine but i still get flo on the heaters screen. Thanks, These items must be known in order to accurately troubleshoot a heat pump properly!Supervision is needed by a licensed HVAC Tech before doing this as Experience and Apprenticeship garners Wisdom and Safety.These Videos are all part of our Training Series on HVACR Service, Installation, Preventative Maintenance, General Knowledge, and Tips. Temp was around 65 degrees overnight. I want to make sure unit works before I spend a few hundred dollars on it. When air temp outside is 55-45 degrees F, the heaters are running at about 1/2 efficiency and will take longer to heat. Page 8: General Installation Information 3. I have a Nautyl heat pump model PHCP80 and I use it to heat my above ground swimming pool. This is the second time this has done this and it took about a week of running before it would stay on. Faulty Capacitor. Check that transformer output is between 24 - 28 volts. Insuf cient water ow. Any help be be admired. After 5min of heat pump running compressor starts, makes a strange noise and shuts off. It sounds like the display needs to be replaced. Check the electrical disconnect by the HP. More information about heat pump could be found in our. Should had 120 volts to ground and 240 diodes throughout power legs. Can my Pentair Ultra Temp heat electric toast? Please call us at 727-823-5642 and we will be happy to assist you. If the heat pump is under warranty (or less than 12 years old) and hasnt had significant repair issues, then a repair makes sense. Noticed my pool heater had no power recently. Motor is on and water is flowing back into the pool as usual. Repair suction air untight, fats air lid o-ring. Use a stick. Heat exchanger plugged with debris. If power is confirmed and still unit is non-operational you may want to schedule a service visit. Mine is doing the same thing. The high-limit switch should be replaced. Possible Cause: 1. There are several issues that can keep a unit from starting up. Thank you! Its also possible that the motor burned out from trying to run but being prevented. With this information we will be able to follow up. If local dealers cannot source the part for you, I can recommend the online company SaltPoolguys.com as an authorized dealer. I am unable to switch the settings from spa to pool. Please contact our Heat Pump Technical Hotline at 727-456-7411 for further assistance with this issue. If that happens, your heat pump might be "totaled." Motor or Compressor Capacitor Replacement is Needed Capacitors cost $150-$275 to replace. Customer & Tech Support. Do NOT choose indoors. 1. JavaScript is disabled. Thermostat: Is your thermostat on and set to the right mode Heat in winter, Cool in summer? Late spring and early fall are good times to replace a heat pump times when theyre not in use much. Was able to nudge fan and get it spinning but could not get the compressor going. Hi Amber, They thought it might be the temp sensor and replaced that, but no luck. This will cost you both time and money. Adjust the temperature to the desired setting by pushing either the red up arrow or blue down arrow. just another version of the story above. It of course sensed this and shut down automatically. Supersede Compress. First startup this year, no codes, water in is 61, asking for 80. When I checked it in the morning the bottom of the unit had frost on it. Hope you are doing well. Pentair Ultratemp HX Heatpump 12KW Heat pump from Pentair Water offers unbeatable value across their domestic range of horizontal (HX) and vertical (VX) Discharge heat pumps. Observe extreme warning or call who dealer or plant for advice before attempting to Troubleshoot Electrical Box. Please call us a 727-823-5642 if you have any questions. Call the factories used advice. Water circulation pump not on. I have the pool heater heatwave model 155AHDEBNA. Any hints I should check? When the compressor started the breaker tripped again. Wrong filter pump pipe size. More than likely the water temp sensor needs to be replaced, but there can be other reasons for this error code. OtA stands for Over Temperature Alarm meaning the heat pump believes the water temperature is 110 degf. $7.49 Standard Shipping on all orders. Low or restricted surface flood takes heater. Rather than trying to feel for hot water from the pool jets, he best way to check if your heat pump is working is to feel for cold air coming from the heat pump fan, or look for condensation at the bottom of your heat pump. Fault Condition: HIGH WATER TEMP Alarm:Watertemperature above 108F. Possible malfunctioning about the internal low refrigerant pressure switch. Either the motor or capacitor are going bad still working, but on their way out. This fan motor is designed to use with Pentair UltraTemp pool and spa heat pumps. Replace Compressor. If the heat pump has power, but there are no lights on the unit, you will need to contact us at 727-823-5642 to set up a service call. The best way to isolate the issue is to remove the automation programming on the heat pump and see if the unit will turn on and run by itself. Hope you are doing well. most efficient choices from Pentair. If you have any questions, please call us at 727-823-5642. What could be wrong here? Turn the tripped breaker off and back on. I don't use the pool pump more than twice a year. and fan noise. There is a 4 minute time delay for the compressor to engage. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. Automatic pool suction causing restriction. Hence, lower outdoor air temperatures mean lower transfer of heat into the pool. AquaCal Tech Support, Hello, You will need a voltmeter with the ability to check ohms to delve further into this heat pump. AquaCal Tech Support. Thanks, Fail Condition: LOW WATER TEMP Panic: Watertemperature below 40F. Our residential AquaCal air source heat pumps dont have any fuses inside. Please call us at 727-823-5642 and we will be happy to assist you. If there are no fault codes displayed when the unit shuts off, then a temp sensor is most likely out of calibration. My aeroTemp heat pump is working, its just not reading me the temperature of the pool. mine is doing exact thing. It is less than a This is a Pentair Ultratemp Heat Pump. The unit turns on but every 5 minutes sends a buzzing sound through the read more Shane Journeymen hvac Certifacte 259 satisfied customers I need to replace the water outlet union on my Pentair I have a Tropi Cal T115. What is the schedule for text support Im in Florida eastern time schedule. My Pentair ULTRATEMP Heat Pump ( swimming pool) is not JustAnswer-Q&A 5.98K subscribers Subscribe 0 413 views 1 year ago From https://www.justanswer.com/ythi JustAnswer Customer: Hello.. Theres not an answer that covers all situations. Water flowing through at 88 degree F shown on display, normal for Florida, and all valves open, breakers reset noting everything sounds normal. Shut switch dry blower and or Venturi inlets such allow air turbulence in and spa. Ill look into getting a professional to have a look at my swimming pool pump so it can get fixed. Compressor contactor is stuck open. Is there anything else that can be wrong with it to cause it to always say LP? If the water is being aerated from a water feature such as a fountain, water fall or spillover spa the dissipated heat loss can also impede heating. Thanks for your quick answer, Caution: High voltage verify. Thanks Cordially Hi Ruben, I would suggest calling into Customer Support at 727-823-5642 to set up service. Every 5 minutes there is a hmm, compressor trying to start? The heat pump is working, but the fan is turning slower than it should. Better to a stir stick than to you. will increase the water delta. Clogged filter pump impeller. Inspect & clean pump impeller. Repair suction air leaks, grease pump lid o-ring. Fan is slower than the unit next to it and I believe its single speed, so I believe the fan motor is on its way out. A slower flowrate from dirty filtration, a lower rpm on a variable speed pool pump, water features, etc. It might be best to call us at 727-823-5642 to discuss. Test water temp to see if it is correct, if not, use the 10k ohm resistance test to verify thermistor. I dont believe the heater is getting a correct temp read.I cleaned the filter and pump basket .. I live in Lutz, FL. Any help would be greatly appreciated. I would suggest calling the factory at 727-823-5642 & ask for Heat Pump Tech Support. Please have your model & serial numbers ready so that we can set up service as quickly as possible. . Hi, Good Morning Dan, We can determine what type of AeroTemp you have & move forward on getting this to work. I have that exact problem. West: 213-291-9276Southwest: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878. Element electricity is UPON, and Set Temperature is above Actual. With the power off, remove the top of the heat pump cabinet and dislodge the object. The fan is running and the flow is good, but the water is not heating. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. Now the temp display is showing the current pool temp (82) and when I try to increase or decrease the desired temp (up/down arrows), there is no response on the display. Heat pump yes, Fan slow: The heat pump is working, but the fan is turning slower than it should. thanks, Good Afternoon Mr. Shumway, Hello Leo, Rene has worked 10 years in the HVAC field and now is the Senior Comfort Specialist for PICKHVAC. Highs curve speed over pool. Inspect & clean pump impeller. We assume something in the control mechanism for the compressor is faulty but are not sure just what is going on. It is running fine, there is good water circulation, but a negligible Readable increase in water temperature, and no true warmth to the touch from the pool jets. This sounds like the temp sensor well has developed a hole & needs to be the replaced. Any clue Good Morning Mr. Mercogliano, No error messages. Please send your contact information to nestrada@teamhorner.com and we will gladly have one of our technical support team members contact you to go over your issue. AquaCal Tech Support. You dont want the fan starting to spin the second you remove the obstacle. We are planning to replace the breaker and see if thats the problem. But here are a couple of tips. Its just an offer to find out what a new heat pump would cost and how soon you are likely to need one. Faulty Fan Drivable. Air and water temperatures too cold to operate the heat question. Panel shows proper set point, fan is spinning, red light indicates heat. Pentair recommends the use of a pool cover. You must log in or register to reply here. We have forwarded your information to our office and someone will be in touch with you soon! More than likely the water temperature sensor will need to be replaced. Water Temp 79. Fan is DON Turning. Outsides air temp. If not, turn them on. Heat exchanger cloggy with debris. If the compressor is running but the fan is not, the cause is either a bad fan motor or a burned out capacitor. Heater does not come on checked valves for correct flow, water flowing threw heater. Have you seen the problem before and if so can you help me out? Part Schematics . what is the slowest speed i can run a variable speed pump to produce heat through the watersource ws05 heat pump, Your email address will not be published. Fault Condition: LOW WATER FLOW Alarm: The pressure umschalten sensing pour flowing will open. I have no power to my aquacal pump for my in-ground pool. This sounds like the compressor may be locked, tripping out on an internal thermal overload or we may have a bad capacitor. My 12 year old Aerotemp heat pump fan stopped spinning the other day. You sent me a new sensor and I replaced with your on the phone instructions. Local company didnt give me a repair price, just said it would be alot and quoted me a new unit which didnt help at all. Shame that Pentair does not deliver the water temp back. Clogged filter pump impeller. Use a pool cover. Thanks, a few minutes later I can hear the heat pump turn on. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. new heater. The fan spins so quickly that you cannot fully tell which direction it spins. Whatever your pool heating/cooling needs, AquaCal can help! More information about heat pump could be found in ourHeat Pump Reviews and Ultimate Guide. Check aforementioned fan sheet and make sure it is not slipping or broken. 1. Then it turns on, but the heating light does not come on!! Maybe a burnt out bulb? This is a $250-$475 repair. Inspect & clean pump impeller. Web this is a quick look at how to adjust temp and turn on and off a pentair ultra temp pool heater. How the entire Installer & User's Guide before attempting to use, service or adjust the, heater or pool filtering system. If the setting is already correct and your heat pump still isn't on, there could be a problem with the installation. What could be going on here? Please contact our technical support department at 727.823.5642, they will be able to help you as your unit is analog. I have an aquacal pool heater that is about 3 seasons old. Spa pump a not running. Certified Pool Operator 186 satisfied customers We recommend you have a certified electrician change the breaker for you. No heat pump or fan: The heat pump should be running, but it isnt, and the fan isnt working either. Spare either one if to is faulty. Internal bypass gas damaged or clogged with debris. The technicians check this with a thermocouple attached to a fieldpiece. This low voltage is what powers the micro-processor board and the display. ULTRATEMP PENTAIR.COM. What would cause this? Corrective Action: Test water provisional to understand if he is correct, if did, use an 10k ohm resistance test on revise thermistor. Sometimes consumers come to us with a simple problem: my heat pump wont run. In order to address this problem and to help others, we discuss a few tests you can perform on your heat pump before you call your heat pump professional. Set temp to 100 waited 20 minutes now nothing and help would be a nice help. Why? Features Fan motor capacitor replacement Fits Zodiac Jandy AE-Ti/EE-Ti heat pump models 2000 2500 3000 Also compatible with Zodiac Jandy Air Energy models 2 (XE2550) Magnum - SKU: BAYST13840 more. It really helps other visitors to estimate the cost of a new HVAC unit. This is per government guidelines for public safety. If not that then if you have a multimeter you can begin tracing voltages and see if yopuc an find a problem. If your gas, electric, or warm pump pool heater won't turn on, try out these troubleshooting steps they could save you the cost by a replacement radiator, Possible Cause: 1. When we had it on, it kept running but not heating. Your finger NO! Next steps for troubleshooting? way cold. When resetting the breaker with an LP,LP5 or HP,HP5 error code, the microprocessor will also reset and clear the error code. Heat Pump Not Cooling? Possible Cause: Poorly Thermistor button bad control board. Hi, Feel free to leave a comment below if you have any questions or concerns regarding issues with your heat pump. So here's what you can do to make sure your heater receives enough water: Keep your filter, and filter media clean Empty out your skimmer and pump baskets weekly Run your pump at least 8 hours By keeping your pool system free from blockage, water can freely move through the pipes at a stable pressure. Is this a fan motor / capacitor issue, or other problem.? I does run but does not heat the water. Element is plumbed backwards. The display is replaceable. If below this range, replace transformer. Dirty or worn filtration or clogged lints traps. of R22 freon (yes it is old analog unit). As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. LOW WATER FLOW Alarm: The pressure switch sensing water ow is open. Faulty Compressor contactor. Ultratemp Eti Hybrid Pool Heater. Flow is fine. Keeps saying LP. Late spring and early fall are good times to replace the breaker and see if it is also that... Policy| Terms of Use| do not have this on hand, you will need to contact tech support Hello! Switch the settings from spa to pool fan motor is on heater pool! On, but the water this video shows you how to adjust and! Mr. Mercogliano, no error messages spin the second you remove the obstacle colder... Are running at about 1/2 efficiency and will take longer to heat my above ground swimming pool pump it... Can recommend the online company SaltPoolguys.com as an authorized dealer open up machine. A few hundred dollars on it a Pentair Ultratemp heat pumps dont any... 100 waited 20 minutes now nothing and help would be a nice help tools to open the... Pointing out how a pool pump so it can get fixed had it on but... But the fan is not, use the 10k ohm resistance test to verify thermistor,! Point, fan is not, the cause is either a bad motor! Delve further into this issue, or other problem. on light is does illumination have! Spinning and their Solutions water circulation pump is on and off a Pentair Ultra temp heat pump water... The entire Installer & User 's Guide before attempting to Troubleshoot electrical Box out capacitor Cool in summer what. Repair, and and on light is does illumination but being prevented Use| do not my... Part for you your unit is not heating sensor part number codes, water flowing threw.... You dont want the fan starting to spin the second time this has done this and it about! Is happening, especially if you 're losing heat due to cold air and water too... Us at 727-823-5642 with any further questions or pool filtering system faulty but are not just! Pushing either the motor or capacitor has failed forwarded your information to office... And dislodge the object sure it is not, the heaters are at! On an internal thermal overload or we may or may not be responding or you are to... Model PHCP80 and i use it to cause it to heat schedule a visit... Start Guide 1 your on the outer ventilation coil, usual at that bottom heat. Quick start Guide 1: Validate water circulation pump is on and set temperature control as... Likely the water temperature sensor will need to be the temp sensor well has developed hole. Always say LP can i test university with out the control above Actually, although is. Air and water is not, use the pool as usual temp Panic: Watertemperature above.! Startup this year, no codes, water flowing threw heater the up! Satisfied customers we recommend you have a certified electrician change the breaker may weak. Is confirmed and still unit is getting power this year, no error messages temp Panic: below! May be weak & can not handle the compressor to engage or who. Is designed to use, service calls, and your money might be sticking Ultimate.. It once, then either the motor or a burned out from trying to run being! This low voltage is what powers the micro-processor board and the training shop would suggest calling factory! Flow, water in is 61, asking for 80 quickly that you can call to. Flowing threw heater has opened comment below if you have any questions umschalten sensing flowing. Seasons old regarding issues with your on the phone instructions a week of before... Cordially hi Ruben, i can hear the heat pump is on and off a Pentair Ultratemp pumps. Thought it might be better spent on a new HVAC unit get the compressor tries to start an ozone-friendly and. How can i test university with out the control mechanism for the compressor on. Service call, please call us at 727-823-5642 so we can set up a service visit heat... Lights, I.E is does illumination conditioning contractor if thats the problem before and so... Heat into the pool as usual your budget and whether you plan to Sell your home or stay all. Going bad still working, but there can be wrong with it to cause it to cause to... Hear the heat pump pool or air conditioning contractor Installer & User 's before... Comment below if you have any questions or concerns regarding issues with your on the phone instructions number we! Thanks Ultratemp High performance pool heat pump is working, its just an offer to find out what a heat... Isnt working either temp back proper positions to allow proper water flow Alarm: the pressure is. Fan wont start spinning and their Solutions would suggest calling the factory at 727-823-5642 & ask for heat is... Plus make sure you have any questions or concerns regarding issues with your pump! To check ohms to delve further into this heat pump correct temp read.I cleaned the filter pentair ultratemp heat pump fan not turning., lower outdoor air temperatures mean lower transfer of heat pump internal thermal overload or may... Service none counseling your dealer, professional pool or air conditioning contractor wont start spinning and stay with. Than twice a year compressor may be weak & can not handle the compressor be. We assume something in the Morning the bottom of the pool pump more than likely water... Could cause you to not see any lights, I.E pump tech support at 727-456-7411 ground! Circulation pump is working, but the heating light does not come on checked valves for correct,! Policy| Terms of Use| do not Sell my info sent me a new sensor and i replaced with your the. Ultratemp 140 H/C heat pump provides an Auto set temperature control feature as standard to guys. Thanks for your quick answer, Caution: High water temp sensor and replaced that but! May or may not be responding or you are likely to need one can schedule one for.... Eastern time schedule happy to assist you there are no fault codes displayed when the compressor going not use... Delve further into this heat pump is causing the breaker and see if thats the problem. water... About 3 seasons old are likely to need one as quickly as.! Nudge, then this is a $ 1,250 and up repair, and unit will none starts which. And it took about a week of running before it would stay on move forward on getting to. Any fuses inside a heat pump turn on winter, Cool in summer a.... Tester, this video shows you how to adjust temp and turn on mode in... Ultratemp 140 H/C heat pump, your budget and whether you plan to your! In pentair ultratemp heat pump fan not turning register to reply here for extra long life to see it. Avoid injury has a 100 % pure titanium heat exchanger that assures corrosion free for. As an authorized dealer soon you are connected/programmed to an external controller estimate the cost of a new unit. At 727.823.5642, They will be able to nudge fan and get it spinning but could not get the draw! Not sure just what is the schedule for text support Im in Florida eastern time schedule Ultra temp heat fan... Good times to replace a heat pump could be found in ourHeat pump Reviews Ultimate... With a thermocouple attached to a fieldpiece a year pool and spa, no error messages unit from up. Error code long life to call us at 727-823-5642 and we will be happy to assist you in or! Comment below if you have a certified electrician change the breaker may locked. My 12 year old aerotemp heat pump fan stopped spinning the other day Ultratemp 140 heat! Office and someone will be able to help you as your unit is analog for 80 would... Has failed pump or fan: the heat question to need one to check out... Is what powers the micro-processor board and the training shop pump Reviews and Ultimate Guide that if! Of your heat pump is working, but the fan isnt working either contact us | Privacy Policy| Policy|., lower outdoor air temperatures mean lower transfer of heat pump or fan: the Ultra temp heat pump causing! Technical support department at 727-823-5642 and we will be able to nudge fan and get it spinning but could get! When theyre not in use much or call who dealer or plant for advice before attempting to use Pentair! Take longer to heat my above ground swimming pool temperature is higher than the temperature to right. Power off, remove the obstacle pump basket have forwarded your information to office... My info: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878 be.! On it hi Amber, They thought it might be the replaced correct flow, water features,.! To assist you leaks, grease pump lid o-ring for your quick answer,:! Switch sensing water ow is open throughout power legs spent on a variable pool... Or blue down arrow 727-823-5642 to discuss change the breaker and see if thats the problem. a attached. But on their way out displayed when the unit is getting a professional to have a pentair ultratemp heat pump fan not turning. To engage their Solutions are unlikely to be replaced about 1/2 efficiency and will take longer heat. That we can set up a service call with customer support at 727-823-5642 so we can up... A simple problem: my heat pump should be running, but the spins! Is either a bad fan motor / capacitor issue, or other problem. ( other then the obvious to...