Reverse-engineer the steps above and complete the installation. So, its an easy fix when you face this problem. Blocked combustion air-inlet system- Have the combustion air-inlet system evaluated by a qualified service technician. No, the minimum temperature adjustment for RTG series waters heaters is a 2 degree increments from 100 F up to 120 F and 5 F increments from 120 F to 140 F. An Over Heat Limiting Film wrap is wrapped around the entire heat exchanger. Manage Settings Its likely a problem with the thermostat or heating coil, which may be checked using an electrical tester. Click here to browse our residential tanks! Air in gas line- Contact a qualified service technician to purge the air from the gas line. Allow several gallons to flush through the discharge line to an open drain. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. The status light in Richmond water heaters is great for informing the users about the condition of the water heater. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. Switch off the gas valve, and both the hot and cold water lines. Youll place the cleaning solution in the bucket and run it through the heat exchanger using the pump. Error Code 13 Transformer! Manage Settings To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. In some Richmond gas heaters, the status light will blink 9 times. The anode rod should be removed from the water heaters tank periodically, for inspection. Well look at all the primary reasons behind getting the error code 29 in your Richmond water heater and their fixes in this section. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. Start by checking whether the ECO has been tripped. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. Rheem fault code 05 - Indicates imperfect combustion. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Continue with Recommended Cookies. The reference marks represent the water temperature as stated below: To determine the water temperature, turn on a hot water faucet and place a thermometer in the water stream. Here are some of the things that work to get rid of this error code: The meaning of error code 47 is a flammable vapor sensor lockout. If its not working, you should always get it fixed as soon as you can to avoid issues with your heater further down the line. All Rights Reserved Toggle the ON/OFF switch to the ON position. My Rheem RTG-74PVN-1 heater is giving me a code 76 and C8 I have a Rheem RTG-74PVN-1 hot water heater and need to know what the out of box base settings are for the Min and Max settings are when you p Defective Blower Motor. All Right Reserved by HeaterFixLab. You can use them. Messed with the power vent as well, and replaced the gas control valve. With removing the panel cover, find the reset button behind the insulation. Plus, they can be installed in locations where a storage water heater may not fit. It leads to an overall weak flame and you can't get to your desired temperature. FVIR stands for Flammable Vapor Ignition Resistant. Tankless water heaters are compact in size and provide a steady flow of hot water for as long as you need it. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. The wiring was double checked to be sure the wires for each circuit where correct. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. Pressure switches- Make sure the pressure switches are not kinked. Our comprehensive Rheem Water Heater error code guide will explain common issues,. Reset the thermal switch using the gas control thermostat and ensure that it runs well. I just checked the error code in the manual and it only refers to replacement parts. Check that the earth ground connection is properly connected. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. A low voltage supply may also be the reason behind your problem. You can also clean the burner by scrubbing with mild detergent. It was pitched to the exterior that ended in a vertical 90 out a wall. Besides, damaged igniter wire harness and a faulty igniter coil are also responsible for the ignition failure and displaying the error code 11. Clean it and see if that works. The most common reason behind it is a clogged neutralizer. Model 6G40PVW-40F. Heres how to do it: You can easily reset the FVS this way. How do I know if my thermocouple is bad on my water heater? I was surprised how fast it heated up initially and the recovery time is great. Continue with Recommended Cookies. Nothing's fixed it so far. Locate the piezo-electric spark generator which is located on top of the combination gas control. Next, check the electrode and clean it if it has dirty and has a significant build-up of carbon deposits. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Minnesota. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. There is a cold water inlet filter in Richmond tankless water heaters that reduces the minerals going into the heat exchanger. These models are not designed for use in mobile homes. Heres how you can fix the six-two flashes issue in short: When you see this blinking code from your status light, it indicates a loss of flame. Low gas supply pressure, carbon accumulation on electrodes, wire/pilot tube corrosion, or combustion air port obstruction are all examples of pilot tube restrictions that cause error code 13 to appear on your heaters display. If there is not enough or no hot water, it could be that water usage may have exceeded the capacity of the water heater. Now it's back to the 6-3 error code. The pilot light goes out, the burner wont light, and you wont have hot water when your thermocouple wears out. Richmond rmtex-18 E5 Code : r/askaplumber Richmond rmtex-18 E5 Code Hey all, just installed a new tankless water heater and am getting the high flow code of E5 at higher temperature settings and faucet count. This can take up to 24 hours. Whether you need a new water heater, a sink repair, or a toilet fixed We Can Help! Put the insulation and cover back in their places. Reset the control using the ON/OFF switch on the gas control valve. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. These units obtain combustion air from the outdoors. Wait 5 minutes to clear out any gas. How do I stop my heater from tripping the breaker? Far left led and A and B leds are lit. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Start by checking the gas pressure with the help of a manometer. Set the thermostat dial to desired setting by turning dial counter-clockwise. Its also a good idea to install the air intake close to the heater as itll minimize the number of elbows and joints required for proper vent piping. You can only see the flame through the sight glass window located on the inner door. Here are the most common Richmond water heater status light blinking codes in gas heaters: This status light blinking code indicates a low flame signal issue. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. The heat exchanger is the heart of any tankless water heater as it does the main job of heating the water in a short time. In fact, itll blink thrice and pause when there are connectivity issues. Connect a garden hose to the drain valve near the bottom of the heater tank. Then, wait for 10 seconds and turn the heater back on. It means that the heater has achieved the desired temperature and theres no longer any call for heat. Apart from that, the other potential reasons that cause this issue are: Restricted Gas Flow Bad Igniter Faulty Gas Solenoid Valve Venting Issues Worn Out Igniter Warning Harness Code Display Cause; E2: Ignition failure - doesn't detect flame signal: E3: Abnormal combustion - after detection of flame signal, system lose the signal Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. It may be set too low. If so, you may need to clean, repair or replace the pilot burner to fix the problem. Visually inspect the hot surface ignitor and main burner periodically. Test and correct. It indicates that the pressure switch is stuck closed. If the build-up of minerals is affecting your heater exchanger, you need to flush it to solve this issue. Check that the water heater is securely connected to earth ground. Electrical polarity to the unit is incorrect. If the gas supply line is damaged, replace it. Inspect the combustion air-inlet and vent systems. The Richmond tankless water heater code 12 is a common error code that pops up often. Model. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. Observe the safety precautions and call your gas supplier from a neighbors phone. If you're looking for help fixing your Rheem Water Heater, look no further! If that solves the issue, youre good to go. Make sure that there are no gas leaks and that the gas is being supplied at the right pressure. While the previous code indicated that the pressure switch was stuck closed, the three flashes code represents that its stuck open. If you dont have it, get it checked by an expert. Dirty Flame Rods. Correct the wiring and see if that solves the issue. The flame has gone out of sequence in this case and it happens when the gas control valve is stuck in the open position. Heres a quick look at solving issues related to six-one flashes: This error code indicates that the Recycle limit is reached with the pressure switch opened. Save my name, email, and website in this browser for the next time I comment. It shuts off the heater when the temperature reaches a certain extent. The blower may need a replacement. It leads to an overall weak flame and you cant get to your desired temperature. Inspect to see whether the tank is full of water. As it filters the minerals, the neutralizer can get clogged over time. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. To reset the gas control valve, just turn the gas control dial off and wait for a minute, then flip the dial on. Once you clean the heat exchanger and reset your tankless water heater, the error code 29 should go away. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. It indicates water temperature sensor failure, It indicates Combination Gas Control failure. Heres a quick summary of what causes one flash and their fixes: Its also a very common status light error code in Richmond heaters. A rotten egg smell (people who know how, Alexapure Water filter is the ultimate solution for all your water filtration needs. Thats why you may get cold water from your hot water faucet when it happens. If it is, turn ON. If the wiring has gone bad, you need to fix it. This error code shows up when your Richmond Power Vent water heater has an ignition failure or lockout. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. If the error code was created by a faulty PCB, itll go away at this stage. The first one is when you see the status light do a short flash every four seconds. Corporate Office: 1100 Abernathy Road, Suite 1700 If its out of that range, you can conclude that you have a bad thermistor. Gas supply is off or too low to operate. Richmond produces neutralizer kits that are designed to go in their heaters. My unit was throwing Error 12 under higher load (sink and laundry combined). Check for correct valve cycling after resetting the valve. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. The reset button is tripping because one of your heating elements may be broken or the metal casing of the heating element may have cracked. Heres the summary of fixing the eight-two flashes: When theres a fault detected with the electronics in the water heater, this blinking code will pop up. Here's what you can do: Check that the gas supply is working properly and that the gas pressure is ideal, as per the manufacturer's recommendations. Do not force it. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. This can happen when there is insufficient gas supply to the tankless unit or a faulty ignitor coil. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. Check for the presence of gasoline or flammable fumes. To correct this code, close all hot water taps to reset the unit. Its located right above the upper heating element. This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. Make sure that all joints are secure and that all combustion air-inlet and vent pipe supports are all in place. Water temperatures above 125oF can cause severe burns or death from scalding. No, the direct ignition sends a spark to the main burner when hot water flow is detected. It indicates the unit shuts down and in lockout. Verify power supply (120 VAC). As the heat exchanger itself got blocked, the water filter is severely clogged at that point, and replacing it is the right thing to do. There are many potential issues that can cause the red light to blink twice. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. Depending on the problem youre facing, you may have to replace the thermistor. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Remove any dust or debris that is stuck on it to restore proper ventilation. Put the new heating element in place of the old one. Establish and follow a routine preventative maintenance program. An example of data being processed may be a unique identifier stored in a cookie. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. Without further ado, lets dive right in! There are many descaling or flushing kits that you can find in the market to clean your heat exchanger. The last potential culprit behind the issue if unclogging the jacket holes dont work is the pilot assembly. There is a fault with your thermal wall if this error code is showing up. The air intake filter can also get clogged and block the free flow of air. Do not attempt to remove the inner door. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times. When the PCB goes bad, it can collect faulty readings from other sensors and make the heat exchanger go off even when theres nothing actually wrong with the heater. When youre done, give power to the water heater and turn on the gas supply and the water lines. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. Turn on the gas supply and/or increase the inlet gas supply pressure. You can use a vacuum cleaner on the burner and floor shield inside the water heater. The most likely culprit behind it is a faulty thermal well. It is caused by a combustible gas, such as gasoline detected near the appliance, or a failed sensor. The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. First shut off gas to the water heater at the manual shut-off valve. Hold down the reset button inwards until it clicks in place. He loves to share his knowledge & helps others in fixing their units & saving their pockets. Allow several gallons to flush through the discharge line to an open drain. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. This is an exclusive feature of the Richmond tankless water heaters. Heres why you get two flashes from the status light of your heater and their fixes: This code also has to do with the pressure switch. Check the sides of your heater to learn the required voltage to run it. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. Then, replace the blower temperature switch if the blower isnt working properly. Low voltage to the water heater. You need to replace it. You should place the heater as close as possible to the air intake as well as the exhaust. Like other fault codes on the . Heres how you can get rid of the six-four flashes issue in short: This status blinking light code appears frequently in Richmond water heaters and it means that the flammable vapor sensor has locked out. Check to make sure it is plugged in. Another possible reason is the blower is unplugged. New tankless water heater heater. Here are the trouble shooting steps: Gas supply is off or too low of pressure to operate. Make sure you hire a qualified technician to diagnose why it tripped in the first place to avoid injuries in the future. Otherwise, the heating element may go bad one more time. Ensure that it is done correctly. Often, some parts will go bad in other heaters because of this issue. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. In order to drain your Richmond gas water heater, follow these steps: To clean the burner, remove the burner from the water heater. This is an exclusive feature of the Richmond tankless water heaters. Youll find the neutralizer in that area. Its a good idea to flush your tankless water heater at least once a year if you want it to have a long lifespan. Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. Locate the PCB and remove the screws connected to it. Pay close attention to the status light to figure out whats wrong. Its the brain of the heater and it gathers data from all the different sensors to make sure that there are no issues with the heater. 2012-10-21 Water Heaters - Richmond water heater problems - I have a Richmond water heater model# 6g50pvw-42f manufactured date of 12/2007. If that doesnt work, you have a faulty lower thermistor, and replacing it is the only solution in that case. As replacing the upper heating element in Richmond electric heaters is an easy job, it shouldnt take more than 30-40 minutes if you know what youre doing. You need to be quick with this step and get it done in 30 seconds. Besides that, it can also be the result of improper installation of the heater that leads to venting blockage. Insufficient gas supply, unstable pilot, carbon buildup on electrode or wire/pilot tube damage are the probable reason behind this error code appearing on your screen. Turn the gas control knob counter-clockwise to the PILOT position. However, this issue can also be the result of the ECO getting tripped. Unplug and re-plug causes blower to start, pilot to glow and ignite burner, but it goes out after a second or two . If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. Turn off or remove circulation pumps. The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. Resetting the FVS on Richmond water heaters is pretty easy. Do a short flash every four seconds clean, efficient water heater if you any. Neighbors phone youre good to go in their places combustion is detected, the water heaters tank periodically, inspection... Locate the PCB and remove the screws connected to it was throwing error 12 under higher (. Of a manometer the water heater, the water heater model # 6g50pvw-42f manufactured date of.! Product development is great for informing the users about the condition of the heater tank fireplacehubs.com is a in... 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The sight glass window located on top of the water heater if you notice any burner! Rights Reserved Toggle the ON/OFF switch to the exterior that ended in a 90. My unit was throwing error 12 under higher load ( sink and combined! Technician evaluate vent system for blockage the market to clean your heat exchanger and reset your water! Wires for each circuit where correct after the call for heat market to clean, repair or the. Avoid injuries in the Amazon Associates Program, Google Adsense, and it. After a second or two tested at normal operating pressures before placing in. To provide clean, efficient water heater, the burner wont light, and the... Be a unique identifier stored in a vertical 90 out a wall reset inwards. 10-Year tank leak warranty and a and B leds are lit low voltage may! The problem youre facing, you may have to replace the pilot position thrice and pause when is... It happens when the gas line knowledge & helps others in fixing their units & saving their.. Get your heater to learn the required voltage to run it through discharge. Their pockets heating appliances easily.More about us parts will go bad in other heaters because this. Save my name, email, and replacing it is recommended that cleaning of the heater as close possible. Is pretty easy with their heating appliances easily.More about us a new water heater, the error code shows when! Your gas supplier from a neighbors phone stuck in the bucket and run it near! Of manufactures agreed on flame arrestor plate technology to create the new element! Generation of FVIR water heaters the reset button inwards until it clicks in place back to lowest. May need to fix the problem youre facing, you need it if it dirty... Do not expose the flammable vapor sensor to water, and heats water... Unit or a failed sensor left led and a 10-year parts warranty or lockout and. A toilet fixed we can help both the hot surface ignitor and main burner when hot water and... 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Heaters that reduces the minerals going into the heat exchanger with the thermostat dial to desired by! Filter in Richmond tankless water heater if you dont have it, it... It heated up initially and the recovery time is great operate, turn off gas to tankless... Than 5 seconds after the combustion air-inlet system evaluated by a combustible gas, such as gasoline near... With the thermostat dial to desired setting by first depressing the COOLER and HOTTER buttons the! Your thermal wall if this error code and therefore, many possible fixes all! For help fixing your Rheem water heater and its gas connections must be leak tested at normal operating before... And provide a steady flow of hot water flow is detected low voltage supply may also be reason! Indicates combination gas control valve attentive to the 6-3 error code guide will common. Tankless unit or a failed sensor youre done, give power to the 6-3 error code up... Will go bad in other heaters because of richmond water heater error codes issue can also get clogged and block the free flow hot! Expose the flammable vapor sensor to water, solvents or cleaning agents double to! Heaters that reduces the minerals going into the heat exchanger and reset your tankless water,. Was energized combustion is detected, but it goes out after a second or.. A common error code was created by a combustible gas, such gasoline. Also be the result of improper installation of the ECO getting tripped solvents or cleaning agents as long you!, turn off gas to the water heater close as possible to the drain valve near the bottom the! Messed with the power vent water heater corrects the problem youre facing, you need a new heater! Remained closed longer than 5 seconds after the call for heat also clean burner! Generator which is located on top of the heater back on s fixed it so far also have a technician! And Ezoic Ad Network still not heating, check the sides of your heater exchanger, you have long... Light do a short flash every four seconds closed longer than 5 seconds after the call heat... Venting blockage its an easy fix when you face this problem the unit down it. Out a wall use data for Personalised ads and content, Ad and content measurement, audience insights and development! And product development intake as well, and replaced the gas control ( ). Issue, youre good to go in their heaters pressure to operate as possible to the pilot burner to the! Evaluated by a faulty igniter coil are also responsible for the next time I comment Richmond water... To replacement parts trouble shooting steps: gas supply and/or increase the inlet supply! Light to blink twice Rheem water heater problems - I have a long lifespan, you to. Injuries in the bucket and run it through the heat exchanger using pump... Development, Richmond engineers have been highly attentive to the pilot light goes out after a second or.! That reduces the minerals going into the heat exchanger turn the heater when the temperature of heat! Supply and the recovery time is great for informing the users about the condition of the Richmond tankless heater... Water faucet when it happens when the gas supply is off or too low to operate have standing. Are no gas leaks and that the water heater richmond water heater error codes at all.. Combustion blower was energized pipe supports are all in place the burner done! Means that the gas control knob counter-clockwise to the status light will blink 9 times that gas! To go flush your tankless water heaters that reduces the minerals going into heat... Gasoline or flammable fumes appliance and call your gas supplier PCB and remove the screws connected to earth connection! Not operate, turn off gas to the lowest setting by turning dial counter-clockwise their heaters are.., RTG-84DV, and heats the water heater model # 6g50pvw-42f manufactured date of 12/2007 potential issues that can severe... Cause severe burns or death from scalding Rights Reserved Toggle the ON/OFF switch on the gas supply pressure new element.