Bye bye. I ordered an unusual statue of the Blessed Mother. Apply for a Home Depot Consumer Card Bought a roof top dragon after reading about the company on their Web. Exceptionally beautiful product. The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. 70 Employees . This is not the Toscano we dealt with in the past. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. I was immediately charged $30.64 for the first plate plus shipping and was emailed a receipt that noted that the second one was on back order until Sept 2, 2022. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. For more than 25 years, Design Toscano has introduced exclusive sculptures . Do you supply such a product for this purpose? I found what I thought would be a great Buddha statue for my garden. Not happy. After resolving that minor issue, my order was finally charged to my account. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. This company appears to be on their last dollar. The site is filled with so many beautiful pieces! When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. I requested that I would pick it up. Trying to turn your home into a tropical cocktail paradise? Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. [1] It is currently headquartered in Elk Grove Village, Illinois. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. The refused to refund. Gain trust and grow your business with customer reviews. International Association of Better Business Bureaus. Order two gargoyles from them. ~Dan M. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. Love it. Exceptionally beautiful product. We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. I purchased several items from this company. They refuse to get back with me! It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. The company offered me a $75 credit, which I accepted as there was no other option offered. When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. Bye bye. You can purchase this Viking longship model for $90 (discounted from $100). Apply for a Home Depot Consumer Card Hand cast using real crushed stone bonded with quality resin At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all historical replicas. Need to file a complaint? One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. Never again! Now, this Design Toscano review will move on to the brands pros and cons. All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! Please take the advice and dont order from this company you will only be disappointed! The paint hasn't lasted a full season, and it is my problem to repair. Cookie Notice It had nothing to do with the pump that we bought for it when you called them they said that I had modified their statue yes, I painted the outside which had nothing to do with the hose on the inside. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. But just be aware, you might be waiting by your porch for a while. Love it. This design toscano going out of business pdf, as one of the most full of life sellers here will agreed be in the midst of the best options to review. Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 32 in. After 25 years of association with this company, no more. b. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. I do a lot of online ordering, but will NEVER shop this site again :(. 15 gorgeous backdrops for your next Zoom call. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. They LOVE to harass their customers They said they sent me 2 letters to verify and all I had to do was give them the reference number in the letters. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) Gain trust and grow your business with customer reviews. So sorry. Cant even give a zero-had to put a 1 as they do not let you leave it blank, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. So, this Design Toscano review turned to the internet to find out more. Choose from Same Day Delivery, Drive Up or Order Pickup. I was very lucky to even get the box with the contents intact. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. Though the chess set is not included, Design Toscana has a variety to choose from. Research the items before you buy. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. Buy with paypal or credit card so you can make sure your moeny is safe. Why visit the pyramids of Giza, when you can order to your very home a (surprisingly ripped??) Tip for consumers:Beware of this site! The Resting Grace Angel Sculpture: Large measures 10 W x 7 D x 18 H in inches and weighs just 8 lbs (easy to move about). 86. Shipping 8. Both up on my roof now. Our passionate customers are eager to surround themselves with our unique and extraordinary objects. I will also be contacting the Better Buisiness Bureau. Despite the high ratings, design flaws are noted frequently. Yes, stunning piece but poor workmanship. Others have noted similar details. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. The packaging seemed fine, but the statue was totally broken. Happy with the service, quality of the statue. Those marked with the freight symbol cannot be delivered internationally. I was shopping their products when I came across this negative review page. A comprehensive list of national rental websites to aid your next apartment hunt. Most recently, I ordered a statue and was told it would be up to four weeks for delivery. The Design Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces, to religious and animal statues. Your email address will not be published. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. Crafted with real crushed stone bonded with high quality designer resin. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. I live in Florida and placed it outside in a screened in porch. # 2 send me the paint colors so I can have the paint matched. This statue is resistant to UV as well as fading and neatly painted in a gray finish that makes it look appealing. See Less Weights & Dimensions Specifications Additional Documents Whether seeking out fish or fishing for compliments, this Design Toscano-exclusive bird sculpture will garner praise in your home or garden. BBB Business Profiles generally cover a three-year reporting period. This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. When I got to the bottom of the box for the mount it was cracked in multiple places. I ordered two push plates online 7/19/22 for a total of $49.67. Come Judgement Day, I firmly believe that the dragons and tabby cat waiter side-tables of Design Toscano shall inherit the earth. In this case I paid a fair price and got a bad product. # 3 I send it back and have them repaint it. Terrible customer service and ordering experience, Please people don't order from this company. I found what I thought would be a great Buddha statue for my garden. We envision this rubber duck poolside, or in your restroom. Its an inextricable part of yesteryears pop culture canon. It said t would be shipped 5-7 days . Fuck no was my mothers response when I asked if she wanted an immortal seagull sculpture from Design Toscanobut her tone said Wait show me a picture. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. Tip for consumers:Dont buy from this company. Well help you figure out if their offerings are right for your home or garden. I was excited to receive my fountain until I opened the box. Angel, Dove, Bald Eagle, and Owl wall sculptures. Design Toscano Going Out Of Business Pdf This is likewise one of the factors by obtaining the soft documents of this design toscano going out of business pdf by online. 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Merle is his name, and grilling in cargo shorts is his game. Want a better video chat background? I tell my neighbors the guy I buried under the shrubs in my front yard must not have been dead because he's digging his way out! It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. Fast Food Nation Eric Schlosser 2012 Explores the homogenization of American culture and the impact of the fast food industry on modern-day health, economy, politics, popular culture, entertainment . It sat there for 6 months, and we realized a crack had appeared in its side. A great discussion piece for an opulent lounge or drawing room, the Sixteenth-Century Italian Replica Globe Bar is perfectly outfitted for all your entertaining needs. Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. Not acceptable. Didn't I get a thank you for being a verified customer email? One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. Lowest price in 30 days -34 % $48.32 $ 48. Design Toscano offers a 60-day window for customers to return any products. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). 25 Feb/23. The amount of wear depends upon your climate and exposure. The letters didn't arrive until 2 weeks after they said they sent them. We have both taught the arts for CalState for forty-some years, and always warn students to look at the face first! At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. You never know what the novelty decor company is going to conjure next, be it the classic gnome-and-Bigfoot garden folly, or a recreation of a 16th-century statue by Michelangelo. I have spent thousands of pounds on their items and they adorn most of my home. As explained in our treatise on the cursed Design Toscano crab chair, the company was founded in the Midwest in 1989 by a dude named Michael Stopka, and probably first entered our cultural consciousness in the weirder corner of a hardware store, or whilst leafing through a 1990s SkyMall (RIP) catalogue. On OUR dime. I ordered an unusual statue of the Blessed Mother. We also ensure all reviews are published without moderation. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. Design Toscano Coffee Tables 12 Results Sort by Recommended Jaipur Elephant Figurine Coffee Table by Design Toscano $250.97 $340.86 ( 289) Free shipping Warwickshire Dragon Figurine Coffee Table by Design Toscano $386.63 $523.26 ( 133) Free shipping Three Heads of Tutankhamen Coffee Table by Design Toscano $568.86 $741.00 ( 28) Free shipping $26.90. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. But let me pump the brakes, in case youre new to Design Toscano. With a trusted carrier that offers a tracking option (recommended), send your package to. I was shocked when I saw that Design Toscano charged my credit card before actually shipping the items. My first purchase was a French statue with clock that is attractive and seems well made. And I did get charged not put on hold and what would be secure that they are sending me regarding my identitywouldn't I be the one sending secure stuff back. This page is not available in other languages. Inside, youll find period-specific artwork of the heavens, transporting you to another time and place. Both have peeling paint after less than a year. Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Claim your profile to access Trustpilots free business tools and connect with customers. Prior merchandise was good, thus 2 stars vs. one. Sculptures Design Toscano 6.5 in. Ms. Kathleen Matej, Vice President of Customer Service. Add meaning and depth to your home with this statue for $399. Was told I should know how to order. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Nothing fell on it, no one played with it, it just had sat there. Do not buy from them. As a business owner in the service industry I'd have no customers if I treated them even close to this way. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. I emailed back why was my card charged and to email me the forms. H Our Lady of Fatima Grand Scale Statue (12) Questions & Answers (3) Hover Image to Zoom share Share print Print $ 171 95 Pay $146.95 after $25 OFF your total qualifying purchase upon opening a new card. Wait what? BBB Business Profiles are subject to change at any time. Design Toscano was born with the mission of beautifying the American home through period-inspired or style-specific decor. When i called to verify, the customer service was very polite and professional. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. Or call us at 1-800-525-5141. They agreed to issue a refund. In total the company has more than 6,000 products available. What wasn't suitable was sent back at no cost to myself. Whether you're looking to furnish your home or create the perfect outdoor space, Design Toscano has got you covered! Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. "I have received 2 e-mails from Toscano asking me to rate my satisfaction with their product. Not happy. The manufacturer will do nothing about it and will not stand behind its product. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. I recently purchased a dolphin fountain, I did not buy the pump from them but the dolphin came with a hose inside of its head. I really love this place, I highly recommend shopping here! Girl with birds statue. Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. I had to repeat my name and address to them more than three times, including the spelling. 90. Never again! But on Jan. 5, the company warned the public that they may be in trouble. I found what I thought would be a great Buddha statue for my garden. The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. Anyone can write a Trustpilot review. On January 28th, I called design toscano and literally talked to someone and had the back ordered until February 12th item canceled. Buy Home & Garden online and read professional reviews on Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor. Archived post. I will never order from designtuscano.com again. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. The real table is discontinued. Girl with birds statue. It is not art; it is a scam. FREE delivery Tue, Feb 21 . Peacocks statue. After a couple of weeks beyond the "due date" I wrote to the company. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. I bought two push plates. Makes me wonder how a company can stay in business run the way they are. Option 1 was replace it at a deeply discounted price. H, 14 lbs. So they obviously didn't send them when they said. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-painted in a faux stone finish Exclusive to the Design Toscano brand and perfect for your home or garden Inspires with its depiction of the risen Christ emerging from the tomb on the third day Weights & Dimensions Specifications Features In this Design Toscano review, well be focusing on Design Toscano outdoor statues, mainly their angel and garden statues, as well as in-home accent pieces that tell stories and draw attention. Nothing of the bad reviews happen to me.the delivery was fast. Too many people B**** and complain when their not happy, but say nothing when they're happy. Great for Halloween. You can also buy them individually if preferred. Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. Really? 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