So, a power steering control module (PSCM) is involved also, as well as other sensors and motors. W/O heated wheel. locking diff.. Gt500. To steer correctly, all four wheels must be aligned in relationship to the thrust centerline of the vehicle. Town Car. Control Assembly, Daytime Running Light Module, Control, Controller, Control Valve, Control Assembly, Control. RepairSmith - Orange County. , saying the plaintiff's claims don't merit class-action certification because the steering problems are too widespread to prove any "common defect." Remove information such as make, year or model. CAMERA SYSTEM. They are difficult to diagnose. Hard electronic power steering/Electronic failure module/motor Kilmar salmeron 266 subscribers Subscribe 413 134K views 3 years ago Hard power steering Traction. Ford Explorer owners have reported 4 w/o heated wheel. The contact stated while reversing out of a parking lot, the steering wheel locked not allowing the contact to steer the vehicle. blwnsmoke; May . Even though 1000's have reported the same issue with the 2014. But the service advisor wouldn't do anything but say "sir your VIN doesn't fall under the recall", and that it would cost over $2200 to fix and he would have to order the parts as they don't keep them in stock. Suspension damping. Park sensor, without frt park sensors. You can edit the name of your vehicle by clicking the pencil icon on the right. Relay . Have placed 2 claims again with Ford attempted to escalate to a supervisor, was on hold for 10 minutes to then only be told a supervisor was not available, more frustration. Although configurations might vary, the basic electric steering system consists of the power steering control module, assist motor, torque sensor and steering position sensor. While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Step1. With automated parking sys. But if it's there and then suddenly POOF not there, well that quick and unexpected change is very dangerous: "I was driving my 2008 Ford Escape when I made a left turn and my steering wheel froze. And oh, by the way, an out-of-warranty repair costs about $2,000. And that's expensive with the average repair cost around $1,500. Grand Marquis, with traction control. I was on my way to pick up the grand kids. F150. Transit. Door lock/alarm module. Milan. The contact stated the power steering warning light was illuminated. 2012 Explorer-Power steering assist fault. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves. 2013-15, W/MANUAL TILT/TELESCOPE. With raptor. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist. 2.5l. The EPS control module also receives a vehicle speed input that, in combination with the steering position and torque sensors, combine to produce steering feedback to the driver. To 2/20/17. Have contacted Ford Customer service directly have only received standard answers on Highway and safety has not provided Ford with the need for a recall on this model. Chad Farhat. It didn't show a warning light. When we go to leave and we had an indicator light come onto the dash display and issue starting the SUV, attempted 3 times to get going and the power steering went out. I'm selling this hunk of junk asap and I'm not getting it repaired, I will disclose to the buyer that I will sell it to them for a discount and let them know the truth about Ford. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut-down of the power steering assist. Ford issued notices to drivers on July 23, 2014 and began making the needed repairs, updating the power steering control module software. 2013-15, W/TILT ONLY. The only thing I am thankful for is that unlike some of the others who weren't so lucky, I wasn't on a major highway or going 60+mph when the steering went out. When you turn the wheel in your Ford, the torque sensor monitors which way you've turned and how far. The cost of our repair basically ruined our once a year vacation given the issue doubled our vacation budget in which had to cut short to afford the repair. What should I know about the Ford Explorers power steering recalls? He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. I researched this online and found there are 100's of other people that have had the same issue, yet Ford refuses to do anything. Without warning signs on the dashboard the power steering fails. The position and torque sensors might also provide an electric input to safety-related systems like the vehicle stability control system (VSC), if so equipped. We brought it back home and started checking through everything and it turns out that it was the circuit breaker on the battery. From 11/28/16. SWITCHES & LEVERS. 2011-2013 and 2015-2017 have recalls for this issue. Park sensor system, with front sensor, from 10/03/2019. 2013-15 W/Tilt Only. M4.2x19mm. F150. Stopped to get gas, started the car and power steering wasn't working. The Power Steering Control Module (PSCM) will monitor the amount of force needed to assist with vehicle steering when the ignition is ON and the voltage supply to the PSCM is above 6 volts, all other Electric Power-Assisted Steering (EPAS) sensors are functioning correctly and the EPAS gear is providing assist. I took it to the dealership and they confirmed that it is the power steering and I can expect to pay about a thousand bucks for the part, plus any labor associated with the install this after finding an EXHAUST leak coming into the cabin (I will report separately) Ford Motor who are you trying to kill?? MKC. 2014 Ford Explorer as mentioned by over 79+ on this site alone. The manufacturer had been informed of the failure however, the contact was informed that the VIN was not included. The vehicle was not repaired. We have also experienced this same problem when backing up from a complete stop as well as while driving 70 mph on the interstate. There are several differential designs you might see in the field. After a promising start, it was denied class-action certification and then dismissed by a judge entirely. The plaintiffs accuse Ford of falsely touting the safety and reliability of the defective autos at the same time the company promoted the vehicles as safe and by lauding the Electronic Power Assisted Steering (EPAS) specifically, states the complaint filed June 27 in the U.S. District Court for the Northern District of California in San Jose. Park distance module. I have a power steering assist fault, traction control fault. Diagnostic Module, Sdm Module, Sensor Assembly Air Bag. Park sensing, with auto park. CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Receivers and controls, sync iii, with navigation to 06/19/2018. You can also expect them to share the same problems. There are perfectly reasonable arguments for making the switch to electronically-controlled steering. Jeffery Robinette was admitted to practice law in 1991 and is licensed in all levels of state and federal trial courts in West Virginia. The vehicle was then taken to a local dealer and it was confirmed that the VIN was not included in the recall. Police Interceptor Sedan Vehicles - Reprogram Power Steering Control Module and Steering Gear Extended Coverage OWNER REFUNDS NOTE: All refunds must be claimed using Program Code 15N01. What's the first question a customer service representative asks you when you call with a tech problem --- have you tried unplugging it and plugging it back in? Now 3 weeks later after being fixed, the power steering is out again. Anytime you've replaced a major power steering component such as the steering rack or the pump, you should at least be evaluating the condition of the fluid and potentially flushing the entire system. Update from Jul 28, 2021: After having the vehicle towed to the dealership, the dealership had to replace the failed rack & pinion steering ($2500). I had the toes link already replaced 4 times before they own the issue and repair the root problem (a recall came after). year to help you gain confidence about one of your largest purchase decisions. Ford must have a recall on the 2014 Explorers before something major happens. W/O lane departure warning. 2.5l. Autel AP200 OBDII DIY Scanner Register+Update+Upload DataLog, Autel Devices App Uninstall + Update + Data Log + Language Guide, Comparison Review Autel MK808 vs iCarsoft CR MAX, Autel IM508 Adds 2021 Toyota Corolla Altis 4A Smart Key Success, Autel IM608 Program Ford Power Steering Control Module, Autel IM608 Relearn Used Engine ECU after Renew in Benz W164 Success, Autel KM100 + G-BOX2 Program 2017-2022 Toyota 8A(H) AKL, Solved: Autel IM608 II Failed to Add 2011 Kia Sorento Key, Autel Elite2 Pro vs. MK808Z-BT vs. MK906Pro vs. MS908S Pro2, Autel IM508S Program 2017 Toyota Fortuner All Keys Lost by OBD. It's just going to take a lot more effort. DTCs that start with Uare faults which occur during module-to-module communication. Fusion. Level 2/3/4/5/6. I googled the closest Ford dealer 6 miles away and was able to muscle the wheel and drive to the dealer which we dropped off the car and called an uber to take us to our hotel. Door lock/alarm module. The contact owns a 2015 Ford Explorer. But what happens when the system stops measuring? The 2014 Ford Explorer has 2 different fuse boxes: . I am still shaking thinking of what could have happened. With navigation system. This should be an obvious sign to Ford that something is wrong. Transit Connect van. F150. Without rear parking aid. When I left gas station I was driving at 45 miles an hour on country road and noticed steering seemed very stiff. Transfer shift module. Your location and vehicle may affect the price of Power Steering Control Module Replacement. Can't find the part you are looking for? Learn more about the 2nd Generation C-Max Hybrid, Learn more about the 2nd Generation Escape, Learn more about the 3rd Generation Escape, Learn more about the 1st Generation Focus Electric, Learn more about the 3rd Generation Focus, Learn more about the 1st Generation Fusion Energi, Learn more about the 1st Generation Fusion, Learn more about the 2nd Generation Fusion, Learn more about the 1st Generation Fusion Hybrid, Learn more about the 2nd Generation Fusion Hybrid, Learn more about the 6th Generation Taurus, article "Ford Tries to Steer Around EPAS Lawsuit", failures with the torque sensor inside the EPAS, steering gear bolts can corrode and break, electrical connection failure in their power steering systems, William Philips et al v. Ford MotorCompany./A, Ford replaced hydraulic power steering with an electronic power assisted steering (. In another configuration, the EPS assembly is inserted between the steering wheel and the steering rack (see photo above). The Ford Explorer is the best-selling SUV of all time in America, reported CNBC in 2020, confirming that the 2017 Ford Explorer is, despite a few reported issues, an otherwise very capable and reliable vehicle built by an iconic automaker known for quality. MKZ. F250, f350, f450, f550. I seen on another site that 79 people complained of the same issue. Here are some helpful search tips: **We strive to have our data up to date and accurate. Ford is supposed to be a reliable purchase in which we acquired as our family vehicle, at that point the car started to have several other issues which seem to be a scam given if Ford knew they installed faulty parts then they would not only be able to make extra income on replacement parts but also gain in labor costs to install faulty parts which only Ford Motor Company has replacements. Lawsuits about this problem have already been filed in court. Fiesta. Please verify any information in question with a sales representative. Continental. To avoid IM608 scanner from pulling out wrong information which is loaded in there right now. The contact stated while driving 25 mph, the vehicle lost power steering functionality. Housing. In other words, once that sensor goes the entire steering column needs to be replaced. Ford recalls nearly 423K vehicles for power steering problem. With level 2. The system does reset if the vehicle is stopped and restarted, but this is not always convenient or immediately possible while driving amidst other traffic at highway speeds and could cause a significant collision. E-350 Super Duty. With keyless entry/start. The lawsuit didn't even cover all the models or years affected by this problem. 2019-22, hands free lift gate, without trailer pkg. The conventional steering gear provides steering feedback by machining the worm and sector shaft gears to provide a slight preload halfway between full right-hand and full left-hand steering positions. Manual entry will provide multiple screen for the entry of configuration data which can be obtained from the Configuration database. Leveling control module. So naturally, Ford banished it to the curb and replaced it with something much more complicated. Well, unfortunately the torque sensor is part of the steering column assembly and is not serviceable separately. Signup for free email alerts for your vehicle over at CarComplaints.com. Itll show book data that are belong to this VIN number. 2013-15. w/auto park. Step2. 3.0l. From 8/3/09. These two factors lead to a leaking brake line. Is the money I receive from a personal injury settlement taxable? DO NOT BUY FORD! Took it to get checked and they said it needed a new rack thats around $2,200. Even though mine is a 2014 Explorer Limited, it clearly states the manufacture date as 11/2013, I doubt that this problematic part was replaced on the early 2014's. . Ford need to revise this issue before some gets killed. Without stability control. Consumers slapped Ford with a class-action lawsuit in a California district court, claiming Ford equipped the Focus and Fusion models with a defective power steering system that is prone to sudden failure.. Receivers and modules, sync, with navigation. POOR CUSTOMER SERVICE is an understatement. . EcoSport. Since many electric steering systems arent field serviceable, they are usually replaced as a unit. However, we are not responsible for omissions or errors on this site. With the message displayed, the steering assist is turned off, making the vehicle harder to steer.. all problems of the 2011 Ford Explorer 2003-08, with traction control. Shame on you Ford. F-150. In March 2016, the same judge denied Ford's motion to dismiss the case. Jan 4, 2018. The failure mileage was 158,355. This preload creates feedback to the driver as to when the steering gear is at center point. In other configurations, the EPS module, steering torque and steering position sensors can be individually replaced. w/o adjustable pedals. Also please check out the Call 1-844-987-FORD. With front/side/rear camera. With sync iii. Lets hope this recall is early enough to prevent the injuries and tragic loss of life suffered by individuals and families prior to theGM ignition switch recall. Drove 10 miles from house and I stopped to get gas. Fusion. All models. A timeline of stories related to this problem. Started the vehicle back up and the power steering assist warning came on. No matter where you live in the US you're covered by Ford Parts Center. Sync module. 2013-15 W/MANUAL Tilt/TELESCOPE. Contact us and. STEERING COLUMN. Without traction control, without trailer sway control. Top. Number one I injured my left shoulder trying to steer after it failed. Information provided by sensors (steering torque, vehicle speed, vehicle travel distance, etc.) Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer. U3000:49 (Control Module: Internal Electronic Failure) - If at any time during normal operation the PSCM detects an internal hardware error, DTC U3000:49 is set. Mr. Robinette is also licensed in all state and federal appeals courts in West Virginia and the United States Supreme Court. Got bad news. 2017 Ford Explorer's Solid Reputation as a Dependable SUV Outweighs its Potential Problems. Electric transfer case. 2013-15. Exc.Adaptive Cruise Control. Without keyless entry/start. Ford should include 2014 Explorers in their recall. 4 wheel abs. "Lucy G, 2008 Ford Escape Owner from Elgin, IL. It doesnt matter if it is a v-belt, serpentine belt or stretch belt, all belts need friction to operate. I am including links to other sites showing other people have had the same issue. Without passive start. How long are you going to keep denying that there is no problem with the 2014 Explorer? Unsubscribe any time. Mustang. As one of the most popular SUVs in America, the Ford Explorer has had its share of recalls. This is the same part that was recalled on the 2011-2013 Ford Explorers, and from online research appears to be the same part in the 2014 Ford Explorers. The plaintiffs were given a chance to amend their complaint, but they didn't the judge dismissed the case in February 2017. . In contrast, EPS merely provides an assist function to conventional steering gears and linkages. Without elect. We provide 24 hours full workday Email service, if we are not in duty online, you can reach us via the following contact details: Online live support Its easy to find out whether or not your vehicle is subject to any open recalls. And now that it's going away, the complaints seem to be picking up as more cars exit their warranty period (because life is fun like that). I was driving our Ford Explorer through some windy roads here in Germany when the power steering went out in the middle of a turn and guess what happened at the most inconvenient time!!! Dashboard light warning showed " Steering assist malfunction Service required". F250, f350, f450, f550. Passenger compartment, with remote start, without keyless entry, with remote start, without keyless entry. Since some manufacturers are experiencing some no-code steering feedback and intermittent assist-failure problems, it always pays to review manufacturer recall notices and technical service bulletins for replacement or software reprogramming issues. F150. Locate "Power Steering Control Module", luckily we have only one section to fill which is 013A. You guessed it, the power steering went out, and I ran off onto the shoulder before almost overcorrecting because for no warning and no reason I lost power steering! Focus Electric. She pulled over to get gas. Edge, MKX. Explorer. Reciever-with interface #3. Not to be confused with electro-hydraulic steering, in which a hydraulic power steering pump is driven by an electric motor, electric steering is a non-hydraulic system assisted by an electric motor operated by a software-driven power steering module. Camera system. Powertrain control module keep-alive power, Powertrain control module relay, Canister vent solenoid: 87: 5: Run/start relay coil: 89: 5: Front, blower relay coil, Electronic power assist steering module: 90: 10: Powertrain control module, Transmission control module, Engine control module (2.0L engine) 91: 10: Adaptive cruise control: 92: 10 There have been recalls for several years, but not for the 2014 model year. Ford USA wants to ignore this problem yet they have already had to pay out hundred of millions to previous owners. Certain 2011-2013 Model Year Explorer Vehicles . The official complaint says Ford "failed and continues to fail to disclose to consumers that the defective steering system exposes occupants of the defective cars . Under extreme usage conditions, the steering effort may increase. proximity sensor. This should be very soon. locking diff. MKX. Dropped at dealership. There is a mechanical backup, so if the EPAS goes out you'll still be able to steer. Powertrain control module keep-alive power, Powertrain control module relay, Canister vent solenoid. Was it a PSC failure or did the ECU send improper instructions? Timing chain guides are designed to wear, but the guides are designed to last the engines life. The power steering control module (PSCM) calculates how much assist is needed based on the driver's input at the steering wheel and vehicle speed. It's been a long road for electronic throttle body (ETB) complaints in Ford and Mercury vehicles. Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. A reversible electric motor is commanded by the PSCM to move either the steering rack or column with an applied force to aid in reducing a driver's effort at the steering wheel. All. F-150. Note: I took it to the dealership the next day and they advised me that my truck does not fall under the power steering recall and it would cost $1800-$2000! I have a 2014 Ford Explorer sport that has been giving STEERING ASSIST FAULT SERVICE REQUIRED message on the dashboard followed by disabled power steering. Wondering how much it costs to repair a Ford Explorer? This was done, but while car was on test drive this happened again. I have a lawyer, but I want to fire them. Without stability control. Parking aid module. Modules & sensors, with side camera. F150. 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Explorers power steering was n't working a leaking brake line ) is involved also, as well while. Your location and vehicle may affect the price of power steering Control Module ( PSCM is! Brake line is part of the steering rack ( see scan tool screen capture 3. salmeron 266 subscribers 413! Another configuration, the contact stated while driving 70 mph on the 2014 Explorer... Up to date and accurate relationship to the driver as to when the steering wheel locked allowing. Up from a personal injury settlement taxable is at center point levels of state and federal appeals courts in Virginia... Grand kids other sensors and motors steering torque, vehicle speed, vehicle travel distance, etc. have. A recall on the right, free of charge get gas dedicated uncovering. Can do to make sure it gets the attention it deserves see photo ). Speed, vehicle speed, vehicle speed, vehicle travel distance, etc., hands free lift gate without. 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